We aim to make buying insurance online as quick and as easy as possible by providing you with all the information you need to make your purchase decision. Once you have purchased your insurance policy we will aim to provide you with great customer service. We will:
Ensure that all enquiries are dealt with by a friendly, helpful and fully trained staff
Ensure that any claim is handled efficiently, professionally and empathetically
Correct any mistakes and handle customer complaints quickly
Terms of Business
Please read these terms and conditions carefully as they contain important information about the use of this site and the insurance products offered. Please note the Policy Wording contains the full terms and conditions for the actual insurance product and is not changed or altered by any of the following:
The policy document clearly sets out the eligibility criteria for who can purchase this policy. Please refer to the policy wordings and ensure you meet the eligibility criteria before you purchase.
Premiums and Premium Refunds
All premiums include Insurance Premium Tax (IPT). No premium will be refunded, either in full or on a pro-rata basis, after the expiry of the 14 day refund guarantee period. Please note this insurance is non-transferable.
Security and Privacy Policies
You should read the insurance policy document carefully. It gives you full details of what is and is not covered and the conditions of the cover. You can access the policy document at anytime through our Policy section.
Conditions, Exclusions and Warranties
Various conditions and exclusions will apply to individual sections of your insurance policy, while general exclusions and conditions will apply to the whole of your policy. These are clearly outlined in the policy document.
You acknowledge that the copyright in this website belongs to us. Accordingly, this website (and its source code) may not be used, transferred, copied or reproduced in whole or in part in any manner other than for private use only. You are prohibited from reproducing any part of this website in any material form without our prior permission.
Linking to other sites
We may provide links from this website to other websites that may be of interest to you. We do not accept any responsibility for the content, product offerings or availability of those linked websites.
Online Dispute Resolution Website
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. If you have had a problem with something that you have bought on line, you can use this site if you live in the EU and the trader is based in the EU.
The above complaint procedure is in addition to your statutory rights.